Caroline has been a part of the Optis Insurance team since January 2023 as a Trading Underwriter facilitating brokers with Optis’ wide range of products and providing professional advice.

She has over 20 years of experience working as an Insurance Broker for corporate brokers and family-run brokers. During this time, she has been providing businesses and individuals with the best insurance and advice for their needs. Caroline has obtained qualifications as a Certified Insurance Practitioner and Professional Diploma in Finance Advice, she has many areas of expertise.

Outside work, Caroline enjoys spending time with family and friends.

Ross has been part of the Optis Insurance team for nearly 10 years now. In his role as a Trading Underwriter, he focuses on assisting Optis’ panel of brokers with system and product queries, promoting the suite of commercial schemes, and offering professional advice as well as expanding the product range and cover.

Starting in the insurance industry 19 years ago as part of an insurance apprenticeship, Ross has since worked in a number of sectors including, Personal and Commercial lines, Health insurance, and Financial Services.

Outside of work, Ross enjoys watching sports and relaxing the mind through hiking, yoga, and meditation. He is also passionate about the past, present, and future of our psychology and mental health which led to his recent achievement of qualifying with a Bachelor of Science (Hons) Degree in Integrative Counselling and Psychotherapy.

Richard began his insurance career in Wolfe Tone Street with the Axa Broker team. He joined Aaran Insurance in 2009 gaining experience across a broad range of personal and commercial lines.

Having spent over a decade in the retail space, Richard joined Optis Insurance in 2020 as a Trading Underwriter and is dedicated to maintaining the high standard of service that Optis is known for.

Outside of work, Richard is an avid fan of Munster Rugby and Liverpool FC and spent a year travelling around South Africa with friends before he settled into insurance.

Danielle is a Trading Underwriter working with the Optis Ireland MGA team, who specialises in Casualty and Property Insurance.

She joined Optis Insurance in 2020 initially filling an Accounts Administrator role, and six months later, became an Account Handler for the MGA. From here, Danielle gained her Certificate in Insurance Practice, and an interest in Commercial Insurance led to her current role. Danielle has a well-rounded knowledge of the business, having had various roles in Optis, but her day-to-day responsibilities mainly include handling both New Business and Renewals under the Pub & Restaurant and B&B schemes.

Prior to working with Optis, Danielle studied at Trinity College Dublin and spent a year travelling around Australia. In her spare time, she enjoys visiting new places.

Cathal Dempsey joined Optis Insurance in 2014 having returned home to Trim after traveling Australia for three years. Prior to jetting off down under, he had worked in his uncle’s brokerage from 2005.

Cathal started out as an account handler, mainly looking after the Property Owners & Real Estate scheme, although, in recent years his role has evolved to include binder management, product management, and governance.

In his spare time, Cathal enjoys socialising, designing websites, and playing Rugby. Due to his love for the sport he has become the Secretary of his local rugby club.

Starting in 1997, Sacha kicked off his career as an account handler at JLT. He later transitioned to Perry Gamble & Co in 1998, where he served as a new business producer. Following this, he held several positions at Byas Mosley UK Ltd, Stafford Knight & Towergate before becoming part of the team at Citynet in 2002. In 2004, Sacha advanced his career at Arthur J Gallagher (UK) Ltd, where he served as Divisional Director, and later in 2008, he took on the same role at HBA Ltd. Sacha then rejoined Citynet in 2013, where he was appointed to the board.

Fast forward to 2020, Sacha accepted the position of Account Executive at Optis Insurance, located in their London Office.