Claims
Dedicated and experienced team

Claims

At Optis Insurance, we recognise the potential devastation that a loss or accident can cause to your client's business. Therefore, we believe that a claim marks the critical juncture where theoretical protection offered by insurance transforms into concrete action that safeguards and protects individuals and businesses when they need it most.

Rest assured that should your client need to make a claim, our experienced claims team will be available to support you and your client through each stage of the claims process.

oPTIS claims experience

PERSONAL
A dedicated claims representative assigned to ensure a personalised customer experience and provide peace of mind.
CLEAR
Provision of correct information necessary to make an informed decision at each stage of the claims process.
EFFICIENT
Although every incident is unique, our local team react quickly to ensure your client’s operations return to BAU mode at the earliest opportunity.
COLLABORATIVE
Proactive engagement with broker partners and insurers to ensure all parties are kept informed and each claim resolved efficiently.
Get in touch
Contact our team

how to make a claim

We are here to support our clients through their claims process and ensure they get back in the position they were in before the loss, as smoothly and quickly as possible.

 

For All AXA Insurance dac policies, please use the following claims contact information:

Tel: 01-8583233 or 0818-7-365-24

Email: propertyandcasualtyclaims@axa.ie

 

For all other insurer policies, please use Optis Insurance claims contact information:

Tel: +353 (0) 46 948 1667

Email: claims@optis.ie

Monday – Thursday: 9am – 5.30pm

Friday: 9am – 5pm

 

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